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Did you know that only 26% of companies have a technique for enhancing the customer's experience? Our company believe that absolutely nothing is more personal or enhances a customer's experience much faster than speaking with a real person. SAS takes client care just as seriously as you take client care. There are over 1 billion sees to medical professionals' offices every year.

SASDelivering Exceptional Consumer Assistance, Specialized is a HIPAA compliant medical call center, supplying total client services and logistics services for your market. While we provide ongoing answering, our team can do a lot more. As medical market specialists, we are able to set up appointments, make outbound pointer calls, and run emergency situation hotline services on your behalf.

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Research reveals that an individual will invest an average of 1. 2 years waiting on hold. No one has that type of time to extra, particularly when it pertains to medical issues. That is why we work diligently to ensure quick action usually within 3 rings or less and accurate interaction of your clients' problems and information.

Our team of more than 300 client service representatives is skilled in the practice of phone answering services for the medical market, and we will follow your guidelines to a tee. Related Source Here have a continuous system of quality assurance checks, ensuring that your patients will constantly receive the greatest level of care and professionalism on every call.

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While most of your patients will call throughout routine organization hours, ongoing care is an important ingredient in proper patient care management. Patients and their families will be relieved understanding that even if your doors are closed, your office is always open. With our service, you are only as far away as a phone call.: Our devoted agent service can offer personnel support by gathering clients' info prior to their very first see, addressing insurance or recommendation concerns, or reacting to billing and payment queries.

Our representatives understand that dependable, considerate service is important when screening emergency situation calls. Based on the criteria you supply, we will collect all of the significant info and contact you or your staff through phone, e-mail, text, or pager. We can even develop direct hotlines for clients to utilize in cases of extreme emergencies.: Interfacing with your online calendar management application, we can schedule, modify, or cancel consultations for callers.